EEOC Public Portal User Guides and FAQs U S. Equal Employment Opportunity Commission

Processing times may vary depending on the inventory of the EEOC office where your request is being processed. Offices assign cases to Administrative Judges based upon the order of receipt, as well as the workload of the office. The Administrative Judge will set out timeframes for discovery and motions and general case processing instructions during the Initial Conference Order. To use the EEOC Public Portal, you must first identify the representative for your case hearing request and enter the email address of the representative in the contact field.

How Do I Find Out the Status of a Charge if I Don’t Have Internet Access?

• The EEOC has not restricted the size limit for submissions, but you may be subject to limitations by the internet connection of the computer you use to upload your documentation.
• The EEOC Public Portal User’s Guide provides comprehensive guidance for using the EEOC Public Portal’s features and functions.
• You will receive an email to login to the Public Portal when a new document has been uploaded into the system by the EEOC or the agency.
• In addition, there are many layers of security monitoring from both inside and outside the network to ensure the immediate detection and rejection of unauthorized use.
• If you file a charge with a FEPA, it will automatically be “dual-filed” with EEOC  if federal laws apply.
• The Administrative Judge will provide contact information in an order that will be sent to you.

If your contact information needs updating at a later time, you can enter the new information on the My Case page. The EEOC Public Portal cannot be used to file a complaint against a federal agency. Federal employees will continue to seek EEO counseling, file discrimination complaints and submit documents for the investigation through each federal agency’s EEO complaints program.

Scheduling an interview is strongly recommended and individuals with appointments will be given priority. You may file a charge of employment discrimination at the EEOC office closest to where you live, or at any one of the EEOC’s 53 field offices. Your charge, however, may be investigated at the EEOC office closest to where the discrimination occurred. If you are a U.S. citizen working for an American company overseas, you should file your charge with the EEOC field office closest to your employer’s corporate headquarters.

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All of the laws enforced  by EEOC, except for the Equal Pay Act, require you to file a Charge of  Discrimination with us before you can file a job discrimination lawsuit against your employer. In addition, an individual, organization, or agency may  file eeoc portal a charge on behalf of another person in order to protect the aggrieved person’s identity. The laws enforced by the EEOC require the agency to notify the employer that a  charge has been filed against it.

EEOC’s Online Charge Status System allows both individuals who have filed a charge of discrimination (charging parties) with EEOC and respondents, and their respective representatives, to track the progress of the charge. You will be able to access status information through the public portal on the My Case page. This page will have information about the last action in your case. All documents and orders can be retrieved on the My Case page in the My Documents section. If we don’t have an email for you in your pending case, contact the Administrative Judge assigned to your case or the EEOC office handling your case if an Administrative Judge hasn’t been assigned yet. Once we have an email for your pending case, you can then go to the EEOC Public Portal and create an account using the same email address.

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Where the discrimination took place can determine how long you have to file a charge. The 180-calendar-day filing deadline is extended to 300- calendar days if a state or local agency enforces a state or local law that prohibits employment discrimination on the same basis. The rules are slightly different for age discrimination charges.

Your charge status or handling of your case

Unauthorized or improper use of this system is prohibited and may result in disciplinary action and/or civil and criminal penalties. Personal use of social media and networking sites on this system is limited as to not interfere with official work duties and is subject to monitoring. The laws enforced by the  EEOC require the agency to accept charges alleging employment discrimination.

If you file a charge at a state or local agency, you can let them know if you also want your charge filed with the EEOC. A Charge of  Discrimination can be completed through our EEOC Public Portal after you submit an online inquiry and we interview you. Filing a formal charge of employment  discrimination is a serious matter. The Portal is the fastest and easiest way for all parties to communicate, send and receive documents, and track case status. Following its receipt, the written request for a hearing will be acknowledged by the EEOC office where the case is assigned.

Information about EEOC laws

No, an attorney is not required for you to submit a hearing request or to proceed through the EEOC’s hearing process. The EEOC Public Portal can only be used for the hearing and appeals stages of a federal discrimination complaint. It cannot be used for those stages that are the responsibility of the employing agency, including EEO counseling, complaint filing, or investigative stages of the EEO process. You must follow the process your agency has set up for these stages. EEOC’s Public Portal is for individuals who believe they have experienced employment discrimination by a private employer, state or local government, union, or employment agency. Many states and local jurisdictions have their own anti-discrimination laws, and agencies responsible  for enforcing those laws (Fair Employment Practices Agencies, or FEPAs).

• You will have opportunities to inform the Administrative Judge (AJ) of any evidence that is missing from the record.
• All documents and orders can be retrieved on the My Case page in the My Documents section.
• If you are interested in participating in the program, you will receive instructions.
• Your representative will obtain his/her own EEOC Public Portal credentials.
• If your case is already assigned to an Administrative Judge, you may contact him/her directly.
• The EEOC Public Portal cannot be used to file a complaint against a federal agency.

U.S. Equal Employment Opportunity Commission

All documents can be submitted to the Portal and doing so allows you, your representative, the Administrative Judge, and the agency to easily review and track the entire case file. You can submit motions, responses to the agency’s motions and responses to the Administrative Judge’s orders through the Portal. You may do this through the My Documents section of the My Case page. You will receive an email to login to the Public Portal when a new document has been uploaded into the system by the EEOC or the agency. It’s important that you login to your account on the Portal in a timely manner to view new documents or required actions.

You will receive an email from the EEOC Public Portal notifying you and your representative (if you have one who also has registered in the Portal) whenever agencies or the EEOC upload documents. The email will list the type of document, when it was uploaded, and instruct you to login to the Public Portal to access and view the document. We will ask you a few questions to make sure your complaint is ready for a hearing. Then you will create an account for your case by entering your contact information.